Close Outlook.
Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says 'Processing'? Or does Outlook hang, freeze, or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. Start Outlook in safe mode to fix 'Processing' screenIf Outlook stops responding at a screen that says 'Processing,' you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
If Outlook isn't stuck at a screen that says 'Processing,' or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? at the end of this article. Step 1: Is there a dialog box open?Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step. Step 2: Make sure Outlook isn't working on a large or long processIf you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't working on a large or long process, move on to the next step. Step 3: Install the latest Windows and Office updatesOutlook works best when it's up to date. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly.
If installing the latest updates didn't resolve your issue, move on to the next step. Bunkface album download 2012 full. Step 4: Repair your Office programsRepairing your Office programs can resolve issues with Outlook not responding, hanging, or freezing. Errors in Office files are repaired automatically.
If repairing your Office programs didn't resolve your issue, move on to the next step. Step 5: Repair your Outlook data filesWhen you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.
If repairing your Outlook data files didn't resolve your issue, move on to the next step. Step 6: Create a new user profileYour profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. Need additional help?If you're having issues with Outlook as part of an Office 365 for business subscription, we can diagnose and fix several common Outlook problems issues for you. If our automated tool can't fix your issue, you aren't using Office 365 for business, or you'd like to talk to support, you can contact the Answer Desk.
If when you launch your Microsoft Outlook desktop client on your Windows PC, it is stuck at the Loading Profile stage, then this post may be able to help you.
I was working on my laptop and needed to open a PDF file. Edge being the default PDF file opener, it suddenly sprang to life and – BAM – the next thiing I saw was the IRQL_NOT_LESS_OR_EQUAL Stop Error screen and my PC restarted. On restart, when I launched Outlook, I found that it would not go beyond the Loading Profile splash screen. After a while I opened it in Safe Mode, but found that one of my email accounts had no email in it and was displaying an empty folder.
This could happen if your personal Outlook .ost or .pst data files have been corrupted and Outlook is thus unable to load your profile. Anyway, if you are facing this issue, here are a few things you could try.
Outlook stuck on Loading Profile
1] Sometimes restarting the PC and relaunching Outlook may just make the problem go away, so do not take this suggestion lightly, but try it at least onec.
2] If it does not help, launch Outlook in Safe Mode and see if you are able to syn that email account. If you are lucky, it may just work! In case you do not know, to launch Outlook in safe mode, simply hold the CTRL key and double clicking on Outlook icon to run it. Or you could Run outlook /safe command.
3] You may want to repair that Outlook email account and see if that helps you. This process will enable network connection, search for the email account settings and log on to the server to confirm that all is fine.
4] If that does not help, reconnect your Outlook client to Outlook.com and see if that resolves the issue. Basically what you need to do is either create a new Profile or remove that email account from Microsoft Outlook and then recreate it, by following the procedure mentioned in that post.
5] Create a system restore point first and then Run regedit to open The Registry Editor. Navigate to the following key:
HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0OutlookProfiles
This key stores your Outlook profile folders. The default Outlook profile is “Outlook.” Right-click on Outlook and delete it.
Hope something helps. If you have any other suggestions, or a freeware tool that can help, please post your comments.
See these posts if you have other Outlook problems:
TIP: Download this tool to quickly find & fix Windows errors automatically
Related Posts:
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. Do you have an Office 365 account?The Support and Recovery Assistant for Office 365 can diagnose and fix several Outlook issues for you, including fixing your Outlook profile. You can download the tool (English only). Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016
Outlook connection still not working?
Did you get an Outlook not responding error? Is Outlook stuck on a screen that simply says 'Processing'? Or does Outlook hang, freeze, or stop working when you're opening a file or sending an email message? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. Start Outlook in safe mode to fix 'Processing' screenIf Outlook stops responding at a screen that says 'Processing,' you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem.
If Outlook isn't stuck at a screen that says 'Processing,' or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help? at the end of this article. Step 1: Is there a dialog box open?Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that. If you don't choose an option on that dialog box, Outlook won't let you do anything else. Check for open dialog boxes. Pressing Alt+Tab will help you switch from window to window and help you see what dialog boxes might be stopping Outlook from responding. If you can't find a dialog box open, move on to the next step. Step 2: Make sure Outlook isn't working on a large or long processIf you try to delete or move a large number of messages at once, Outlook can appear to hang, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. If Outlook isn't working on a large or long process, move on to the next step. Step 3: Install the latest Windows and Office updatesOutlook works best when it's up to date. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly.
If installing the latest updates didn't resolve your issue, move on to the next step. Step 4: Repair your Office programsOutlook 2016 Won't Load ProfileRepairing your Office programs can resolve issues with Outlook not responding, hanging, or freezing. Errors in Office files are repaired automatically.
If repairing your Office programs didn't resolve your issue, move on to the next step. Step 5: Repair your Outlook data filesWhen you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors.
If repairing your Outlook data files didn't resolve your issue, move on to the next step. Step 6: Create a new user profileYour profile stores a variety of settings that control how Outlook looks and feels. You can create a new profile and then add your email accounts to the new profile.
If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile. Need additional help?If you're having issues with Outlook as part of an Office 365 for business subscription, we can diagnose and fix several common Outlook problems issues for you. If our automated tool can't fix your issue, you aren't using Office 365 for business, or you'd like to talk to support, you can contact the Answer Desk.
Learning has never been so easy!
Outlook Profile Stuck on 'Loading Profile'. This often can fix the issue.
5 Steps totalStep 1: First Close any Outlook windowsStep 2: Simultaneously press Windows logo and R keys on the keyboard to open Run command dialogStep 3: Type Outlook.exe /safe and then press Enter key to open Outlook 2016
NOTE: Be sure to add a space between Outlook.exe and /safe. Else you will get Windows cannot find Outlook.exe/safe. Make sure you typed the name correctly, and then try again error.
Step 4: When you see the Choose Profile dialog Choose a profile
(if you have multiple profiles), and then click OK button.
Step 5: Close the Outlook program. Start the Outlook program again normally now. The program should now start without any issues.
Published: Feb 03, 2017 · Last Updated: Apr 27, 2017
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